About Houston Premium Outlets® (2024)

CONTACT US

By Bus

HGS Travel Solutions
Daily shopping tours leaving from Galleria, Downtown, Medical Center and Energy Corridor area hotels. Round trip transportation provided. Please call (832) 867-8227 for pricing and reservations. Additional departure times and pick-up locations available for groups of 5 or more.

By Taxi

Yellow Cab Houston Taxi Service
Houston's largest taxi fleet with convenient 24/7 service. Download HAIL A CAB, a free taxi booking app available for both iPhone and Android smartphones. Book online at www.yellowcabhouston.com or call (713) 236-1111.

By Limousine

Super Shuttle/Black Car Service
SuperShuttlehas versatile transportation solutions to fit every situation and budget!Groups large and small, families, business travelers, and solo adventurers. Click on the link for discounted transfer services to and from Houston Premium Outlets. http://www.supershuttle.com/default.aspx?GC=QDTAK

By Car

From North/Dallas:
I-45 South to Grand Parkway toll road (99) West. Exit Cumberland Ridge/Cypresswood Dr. Left on Cypresswood Dr.

From Austin:
290 East Exit Mason road and u-turn.

From Downtown Houston:
I-10 West to 610 North. 290 West to Fairfield Place Dr.

From IAH Airport:
Sam Houston Tollway West to 290. Exit Fairfield Place Dr.

From HOU Airport:
I-45 North to I-10 West to 610 North, take290 West and exit Fairfield Place Dr.

AED (Automatic External Defibrillator)

Guest Servicesand Management Office

View on Map

ATM

One location: Food Court

Baby Changing Station

Baby Changing Stations can be found in center restrooms.

View on Map

Bus Stop

Longhorn Court entranceby Saks Fifth off 5th

View on Map

Children's Play Area

The play area is a free, activity center that offers families an appealing break while shopping. Houston Premium Outlets opened a new children’s play area to the public in December 2018. Parents! Take a break from shopping and have your children say ‘howdy’ to the Texas-themed play area. Located next to Gap Factory Store, in Stallion Court, near parking lot F. The play area features a variety of Texas-themed structures that allow children to play, climb and slide.

View on Map

Coca-Cola Vending

Mall Entrances, Restroom Hallways and Food Court

EV (Electric Vehicle) Charging Stations

Electric Vehicle Charging Stations (Coming Soon) by Electrify America located at the North side of the center at the Robert Graham entrance (lot J).

Family Restrooms

Five family restrooms are available throughout the center.

View on Map

Lost and Found

Please call (281) 304-5820 ext 0 or visitthe Mall Management Office, Monday - Friday, 8:30am-5pm, in suite 400, near Burberry

View on Map

Management Office

If you need assistance with gift card purchasing, the VIP Shoppers Program, our complimentary wheelchair service or have questions regarding leasing, directions, store information, security assistance, lost and found, or would like to make a comment please visit our Management Office located in Horseshoe Court, between near Burberry. The Management Office is open Monday-Friday, 8:30am-5:00pm and closed Saturday and Sunday.

Mobile Device Charging Stations

Charging stations can be found inside of the Food Court as well as near Tory Burch, Nautica, and Vans Outlet.

Parking For Expectant Moms Or Families With Young Children

There are four premium reserved parking spaces for expectant mothers, two are located at the North side of the center at the Saks Fifth Avenue off 5th entrance (lot H), one by the entrance near lot G, and one by Columbia Sportswear entrance facing 290 (lot C).

Parking For Military & Veterans

Houston Premium Outlets proudly supports those that serve, their families, and our veterans. There are four premium reserved parking spaces, two are located at the North side of the center at the Saks Fifth Avenue off 5th entrance (lot H), one by the entrance near lot G, and one by Columbia Sportswear entrance facing 290 (lot C).

In addition, to receive special discount offers, show your valid military ID at participating retailers. Look for the patriotic star on their window!

View on Map

Restrooms

Food Court and four additional locations

View on Map

Ride-Sharing Pick-Up & Drop-Off Zone

Longhorn Court entrance by Saks Fifth off 5th

View on Map

Scooter Rental

Book a Scoozer at Houston Premium Outlets for a unique shopping experience with a powerful and stable scooter. Located outside of the Food Court. Visit www.scoozer.net or call 956-319-0162 for more information.

Security & Police Substation

Security is located in suite 400. For assistance please call (281) 210-4182

View on Map

Simon Giftcard®

Available at the Mall Management Office, Monday - Friday, 8:30am-5pm, in suite 400, near Burberry

View on Map

StormReady

All Simon Malls, Mills and Premium Outlets in the U.S. have achieved the national 'StormReady' designation by the National Weather Service. This designation recognizes Simon centers' preparedness to handle all types of severe and potentially life-threatening weather situations.

Strollers

Smarte Carte strollers are available for shoppers to rent. These self vending units are located outside of the Food Court.

Smarte Carte Customer Support:
Had an Issue with Smarte Carte product? Please contact Smarte Carte Customer Support at https://smartecarte.com/contact/refunds/ or by calling 800-838-1176.

View on Map

Tax Free Shopping

TaxFree Shopping offers our international shoppers a one stop, quick and easy processing of your Texas sales tax refund. Please bring your merchandise, original receipts, Passport/I94 and travel documentation to the kiosk conveniently located inside the Food Court for instant processing and refund. To get started please go to taxfreeshopping.com.

Vending

Mall Entrances and Food Court

Wheelchairs (Complimentary)

Complimentary wheelchairs are available on a first come, first served basis,at the Mall Management Office, Monday - Friday, 8:30am-5pm in suite 400, near Burberry. Scooters are also available to rent outside of the Food Court.

View on Map