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Simple is what we do

With Scratch Pay’s 60-second signup, say yes to more patients, today!


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Award-winning Scratch Pay makes patient financing simple & low-risk

See why 12,000+ practices offer Scratch Pay to their patients.

78%

Get higher
approvals

4 out of 5 practices report that Scratch approves more applicants than any other provider.*

A+

Partner
Satisfaction

Scratch's NPS score (a common customer satisfaction rating) consistently ranks higher than most Fortune 500 companies.

2-3

Your practice gets
paid faster

Scratch direct deposits funds to your bank in 2-3 business days.

78%

Easiest for
team to use

4 out of 5 practices report that Scratch is easier to use than any other patient financing solution.*

M+

Reach millions of
patients

Make your practice visible to millions of patients who search our partner directory.

60s

60 second
signup

Get your practice set up to offer Scratch Pay in just 1 minute!

*Findings based on a 2020 survey sent to ~9,000 Scratch Pay partners.

In the News

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Read the case study

Paz Veterinary

Austin, Texas

Learn how Scratch Pay is saving PAZ Veterinary time, money and headaches-and how we can do the same for you!

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See how easy Scratch Pay is for yourself and your patients

Register for a 15 minute webinar

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Simple.
Inclusive.
Friendly.

  • No long term commitments
  • No membership fees
  • No sign up costs
  • No hardware or software required

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The world's simplest patient financing solution

Easier financing from Scratch.

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Patient applies.
Patient signs for plan.
Your practice is notified.
Funds sent directly to you.

Once a patient is approved, funds are direct deposited to your bank within 2-3 business days, minus a flat provider fee.

Yep, it's that easy.


Ready to say yes to more patients?

Becoming a partner takes 60 seconds

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Simple, friendly
payment plans

Patient can check to see which options they qualify for without affecting their credit score.

Bi-weekly

5 equal payments*|0% apr

Patient pays 20% down payment at the appointment. Remaining 4 payments are paid every two weeks. Autopay is enabled.

12 Months

12 equal payments**|monthly
APR varies by patient

Patients can sign up for a 12 month plan.


24 Months

24 equal payments**|monthly
APR varies by patient

Patients need more time? For larger bills, we offer a 24 month plan

No deferred interest

No prepayment penalty

No hidden cost*

No deferred interest
No prepayment penalty
No hidden cost*

Late fees apply.

All payment plans and loans are subject to approval and, with respect to the loan, the rate for which individual borrowers qualify may vary based on individual credit history and other factors.

*Bi-weekly plans require a 20% down payment of the total amount financed, with the remaining amount financed split equally among the four remaining payments due every two weeks. Plan amounts range from $35 to $1,000 and 0% APR. Late payments or payments of less than the full amount may result in late fees. For example, a $200 Bi-weekly plan would require a 20% down payment of $40. Four equal payments of $40 would be due every two weeks thereafter. Autopay enrollment is required.

**Scratch Pay plans are available in 12 to 36 month terms, range in approved loan amounts from $200 to $10,000, and with annual percentage rates (APR) ranging from 0% to 36%, with the lowest rates for borrowers with exceptional credit profiles. Monthly payment amounts on plan will depend on the term length, amount financed, and APR. For example, a 12-month payment plan for $10,000 with 5.99% APR would have 12 monthly payments of $860.62 for a total repayment amount of $10,327.44. Signing for a plan means the borrower agrees to make all payments in full and on the scheduled due dates. A borrower may incur late fees for partial or late payments that may result in higher interest charges and repayment schedule. To obtain financing, a $15 down payment is required. Autopay enrollment is optional for 12-month, 24-month, and 36-month plans and is eligible for a reduced down payment when enrolled during the application process. Refunds are given for unused plans.

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Provider Network

See how patients can afford care in these areas of health & wellness.

Veterinary

Dental

Primary Care

Join the 12,000+ practices that offer Scratch Pay

Easy, turnkey setup. Getting started is low-risk. Say yes to more patients & boost revenue

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Scratch Pay partners say it best

Impressing Scratch Pay partner practices and the patients they serve with outstanding service is a top priority.

A+

Scratch's NPS score (a common customer satisfaction rating) consistently ranks higher than most Fortune 500 companies.

Based on trailing 12 month Net Promoter Score of existing borrowers.

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“Thanks for being
awesome. I truly think you
guys are very helpful to our
clients.”

Deborah Bascombe, LVT

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“Scratch Pay's support team is outstanding and they respond quickly. We’re very happy with this program.”

Employee at Healing Paws Veterinary Hospital

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“We love
Scratch Pay!
It's easy on clients
and my staff!”

Georgia, Practice Owner

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“Scratch Pay is a great
option for patients.
Quick approvals and great
payment options.”

Practice Owner

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“Scratch Pay allows our managers to have difficult financial conversations with our clients with confidence.”

Chelsie, Practice Manager

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“Our clients love how they can do everything from their phones and our staff loves how self explanatory Scratch Pay is!”

Practice Owner

Just some of our happy partners

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Introducing

Payment Processing

Introducing Scratch Checkout, a feature rich platform designed to help covid-proof your practice.

Learn more

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Partner Survey Report

See how Scratch Pay stacks up against our largest industry competitor in this latest partner survey


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See how easy Scratch Pay is for yourself and your patients

Register for one of our 15 minute webinars to learn all about Scratch Pay

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Get Scratch Pay- Hello! (2024)

FAQs

Is it hard to get approved for Scratchpay? ›

Scratchpay looks a number of factors when evaluating your profile. Some of our factors to consider are: Credit score: we encourage our applicants to have above a 580 credit score for best chance of approval! Your age: we love pet owners of all ages, but you must be at least 18 years old to apply.

How to make a Scratchpay payment? ›

Navigate to the Scratch Borrower Portal, or access your account through the Scratchpay App on your iPhone or Android device. Once logged in, find the Scratch Plan you wish to make a payment on and click the plan listing to view full details. Next, select Pay Now, and then follow the prompts on the payment screen.

Does Scratchpay run your credit? ›

Explaining Scratchpay

If the patient signs the promissory note for one of Scratchpay's 12 or 24 month plans, one hard credit inquiry will be made. The Take 5 plan option never includes a hard inquiry.

Can you pay off Scratchpay early? ›

Can I make extra payments or pay off my Scratch Plan early? Certainly!

What is the lowest amount Scratchpay will give? ›

**Scratch Pay plans are available in 12 to 36 month terms, range in approved loan amounts from $200 to $10,000, and with annual percentage rates (APR) ranging from 0% to 36%, with the lowest rates for borrowers with exceptional credit profiles.

What is better, CareCredit or Scratchpay? ›

Another difference between Care Credit and Scratchpay is the repayment process. With Care Credit, you have a set amount of time to pay off your balance before interest is charged. Scratchpay offers flexible repayment plans with no interest, but there may be additional fees for certain payment options.

What are alternatives to Scratchpay? ›

Top 5 scratchpay.com Alternatives & Competitors
  • petsapp.com. 2,390,133. Country Rank: United Kingdom. 222,126. 8.18K. -79.55% 2.0. ...
  • petsbest.com. 57,299. 12,302. 1.07M. +10.92% 3.8. 59.87%
  • greatpetcare.com. 191,681. 57,689. 239.12K. -38.46% 1.1. ...
  • pawlicy.com. 98,755. 25,815. 551.01K. +7.42% 1.2. ...
  • topvet.net. 664,426. 234,934. 48.01K. +297.03% 1.1.

Does Scratchpay do a hard pull? ›

Our Scratchpay payment plans can help you finance care for large invoices, or if unforeseen costs come up. There is no hard credit inquiry, so apply risk-free at Scratchpay.com to learn how they can help you split up costs.

What is Scratchpay and how does it work? ›

Scratchpay is a patient financing solution that can help you pay for your visits. You can find a payment plan and apply at scratchpay.com. Once you are approved, we will bill Scratchpay directly on our end. Did you find what you were looking for?

How much does scratch cost? ›

Scratch is always free and is available in more than 70 languages.

Is Scratchpay safe? ›

Scratch Financial, Inc. uses 256 bit SSL protection, high levels of security and strict encryption standards to keep your online transactions guarded from start to finish.

Is Scratchpay interest free? ›

0% APR: We pride ourselves in providing patients with transparent payment options. That's why all Take 5 plans have zero deferred interest, no hidden costs and no surprises.

What credit score do you need for care credit? ›

To qualify for the CareCredit credit card, you need a credit score of 640 or more, which is in the fair credit score range for FICO®.

How does Scratchpay work for vets? ›

Key Takeaways. Scratchpay is a loan service that allows you to finance vet bills up to $10,000. Like any loan, you must pay it back according to the terms of your loan. If you have a credit score of at least 580, you can apply in real-time, at your vet's office on the Scratchpay app.

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