Power Outages & Online Learning - Clark Public Utilities (2024)

What To Do When The Power Goes Out

Power outages in Clark County do not last more than a few hours, but occasionally they can last much longer. Clark Public Utilities provides up to date outage and safety information at https://www.clarkpublicutilities.com/outages-safety/. The map will show where electrical outages are in Clark County and approximately how many customers are being affected. All utility employees are remote so outages affect our customer service and administrative staff. We understand firsthand the challenges of losing power as we coordinate working and schooling students from home. We will restore power as quickly as is safely possible.

When Your School Is Out of Power – Or Online Learning Is Impacted

Each school district within Clark County will have a response plan for power outages and with these tips outages do not have to be the next snow day during online learning.

Be Prepared

A cell phone is one of the most important items to keep charged during an outage. Cell phones are essential for communication, receiving emergency alerts, Candy Crush, online learning, zoom meetings and so much more. The cell phone battery can be conserved by doing the following:

  • Turn off WiFi, Bluetooth and GPS
  • Reduce the brightness of the screen
  • Use “Low Power” mode
  • Sent text messages instead of calling
  • Turn off vibrate
  • Close non-essential applications
  • Turn sound levels to low
  • Keep the phone off when it is not needed

Laptops and tablets are also important for online learning. Both can charge a cell phone with a USB charging cable, but how do we keep them charged in a power outage?

  • Portable Power Bank – this can be purchased at many local stores and online retailers. The higher the milli Ampere hour (mAh) the higher the capacity. Most iPhones have a mAh (battery capacity) of about 1500-3000, so a power bank with at least 5000-10000 mAh would work well for emergencies.
  • Car Battery/Inverter – newer cars often have a USB charging port inside. Some of these ports do not require the engine to be running when charging devices. Other vehicles will need a car adapter for the cigarette lighter. Depending on the age and quality of the car battery it should be able to charge devices multiple times.
    • Be careful not to drain the car battery
    • Do not turn the engine on and idle in the garage or other enclosed spaces – even if the garage door is open – this will help to avoid carbon monoxide hazards
    • Do not leave the vehicle unattended
  • Hand Crank Radio – not only will a hand crank radio bring you information and alerts about the emergency, some provide a USB port to charge devices. Hand crank radios can also have multiple options for power (crank, battery, and solar) and come with a flashlight for added safety.
  • Flashlights – even flashlights are being manufactured with USB ports to aid in charging devices. Keep the batteries handy since this method tends to gobble up the electrons quickly.
  • Battery Operated Charger – similar to the flashlight chargers, this method will require a supply of batteries. Look for a charger that can use rechargeable batteries and save this method for smaller devices.
  • Solar Charger/Generator – many of the outages in Clark County happen due to wind and inclement weather. If the outage lasts into the daylight a solar charger may be an option for small devices. Solar chargers and generators can take a while to charge any devices and often are not large enough for items requiring a lot of power.

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Stay Informed

Storms and power outages impact areas of Clark County differently. Sometimes one school can be experiencing a power outage while another is fully functional. If your household is without power and WiFi, remember to call the school’s attendance line and report your student absent.

During any emergency it is best to know your school district’s plans by signing up for emails and text alerts. Most districts will also publish updates to social media platforms like Facebook, Twitter, Instagram and YouTube.

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Other resources to help you BE PREPARED:

https://www.clarkpublicutilities.com/resources/emergency-preparedness/

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Power Outages & Online Learning - Clark Public Utilities (2024)

FAQs

Why has power gone off? ›

It can happen for many reasons, such as a downed power line, a transformer failure, or a power plant shutdown. You should contact your power company to fix this and report the outage.

How do I report a power outage in Clark County WA? ›

To report the outage, call us at 360-992-8000 or report it online at clarkpublicutilities.com. For the most up-to-date info regarding outages in your area, check out our online outage map.

How do I check my PGE power outage? ›

Step 1: Go to PG&E Outage Center select "View outage map”. Step 2: Click on an outage icon on the map. Step 3: In the pop-up, click the "Get outage updates" link. Step 4: Enter your phone or email.

How do I report a power outage in Vancouver? ›

To report an outage call 1-800-BCHYDRO (1-800-224-9376) or *HYDRO (*49376) on your mobile or report it online. Remember to treat all downed power lines as 'live' or energized and stay at least 3 car lengths or 10 metres (30 feet) away. Get more tips from BC Hydro.

Why do I suddenly have no electricity? ›

The most common reason for there being no power in the house is a tripped switch in the fuse box. However, it could be due to a power failure in the electricity network. Let's look at how to fix a power cut at home depending on whether the power outage has just affected your home or the entire area.

How long can a freezer go without power? ›

A full freezer will hold a safe temperature for approximately 48 hours (24 hours if it is half full and the door remains closed). Food may be safely refrozen if it still contains ice crystals or is at 40°F (4°C) or below, however, its quality may suffer. Never taste food to determine its safety.

How long do most power outages last? ›

Average Duration of Power Outages

On average, most technical or minor outages in the USA last about 1-2 hours. However, those caused by major natural disasters can extend for days or even weeks.

How do you check why there is no electricity in my area? ›

Electricity Outages & Emergencies

If you have no power, you can check for updates on faults, their restoration times or report a new fault at esbpowercheck.ie. For any electrical interruptions or emergencies please contact ESB Networks immediately at 1800 372 999 (24 hours).

Does PG&E compensate for power outages? ›

If you are a residential customer who has gone without power for 48 consecutive hours or greater because of severe storm conditions, you may qualify for an automatic payment under our Safety Net program. This program provides a payment of $25-100, which is paid automatically about 60 days following the storm outage.

Can you shower during a power outage? ›

Most plumbing does not require electricity so thankfully your toilet will still work! The downside to a power outage is that if you have to shower, keep it short! The water heater only holds so much hot water and some citywide systems use electricity to pump sewage to facilities so it could get backed up quickly.

How long does it usually take for power to come back on? ›

Most power outages can be restored within hours, but those caused by storms or violent winds that damage electrical lines and equipment can linger for days or even weeks.

How long does it take to fix a down power line? ›

Utility workers can fix a minor incident, such as a fallen power line, in around 2-3 hours. But when the cause of a blackout is severe weather or a natural disaster, you can expect to be out for several days and even months in some extreme cases.

Why did the power suddenly turn off? ›

It can stem from inclement weather conditions, human error, equipment failure, and even animal interference. Scheduled maintenance can also cause a power outage, though this is usually communicated to households in advance by the utility company.

Why have I got no power? ›

Locate the source of the problem

You can do this by checking your trip switches or fuses to see if there is a fault with your wiring or an appliance. If the trip switch is set to the 'off' position or the fuses have blown, it's likely that you have a faulty appliance or are having problems with your wiring.

How do I find out if there's a power cut in my area? ›

Is there a power cut in my local area?
  1. Call 105 free from your mobile or landline to get straight through to your local network operator's emergency number.
  2. Go to your local network operator's website to report or track the power cut.

Why has my electric gone off but nothing has tripped? ›

First, check all of the outlets in the affected area to see if any have loose or damaged wires. If so, these need to be repaired or replaced as soon as possible. Another possibility is that a circuit breaker may be loose or damaged. In this case, you will need to replace the breaker or put it back in place.

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